Field notes

Things we've learned along the way.

Practical writing on shipping software in healthcare, nonprofits, and the public sector. From the people doing the work, not the people selling it.

Featured

Nonprofit

The Flipcause Crisis: How to Protect Your Nonprofit from Donation Platform Failure

Over $2 million in donations frozen. 105 BBB complaints. A federal lawsuit. Here's how to vet your donation platform before it's too late.

Rilo Labs4 min read
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Engineering

The Spreadsheet Is the Spec

Your organization's most painful spreadsheet is a blueprint for software that should exist. Connecting the systems behind it has never been more practical.

4 min read
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Engineering

The 5 Levels of AI Adoption

Most organizations sit between Level 1 and Level 2. Here's a practical framework for assessing where you are and where to go next.

2 min read
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